Apply Now

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organizion th nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company th earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service Representive position Concentrix is just the right place for you!

As a Customer Service Representive, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world th works through exceptional customer experiences and tech-powered innovion. And due to continued growth, we’re looking for more talented people to join our purpose, people as passione about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a gre opportunity to reimagine an all-new career journey and develop “friends for life” the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Th’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Representive, you will:

Provide inbound customer support.
Help customers resolve technical issues.
Assist in correcting billing concerns.
Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualificions for our Customer Service Representive role include:

Minimum 6 Months of Customer Service experience
Emphy
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Bilingual not required, but encouraged to apply.
Must reside in the United Stes or have a valid U.S. address for residence

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” Th’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career ph and in your personal development. In this role, you’ll also be provided with:

The base salary range for this position is $15- $16/hr., plus incentives th align with individual and company performance. Actual salaries will vary based on work locion, qualificions, skills, educion, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applicions for this position on an ongoing basis.
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs th support your rewarding career journey
A modern, ste-of-the-art office setting with advanced technologies and a gre team
Programs and events th support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrions for Concentrix Day, Game-Changer Appreciion Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Physical and Mental Requirements:

The employee is regularly required to opere a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nure.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmive action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discrimine in any phase of the employment process based on race, color, religion, sex, sexual oriention, gender identity, nional origin, age, pregnancy or reled condition, disability, stus as a protected veteran, or any other basis protected by law.

For more informion regarding your EEO rights as an applicant, please visit the following websites:

· English

· Spanish

Accommodion:

Concentrix welcomes and encourages applicions from candides with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodion to participe in any stage of the applicion or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All informion will be treed confidentially and used solely to facilite your participion in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evalue resumes, applicions, and other merials submitted to help us identify the best candides for the role.

Work Authorizion:

In accordance with federal law, only applicants who are legally authorized to work in the United Stes will be considered for this position. Must reside in the United Stes or have a valid U.S. address for residence.

For further informion on available work stes and Equal Employment Opportunity as an applicant, please click HERE